Shipping Policy

Shipping & Delivery Policy

At Collezione Viva, every order is more than a shipment — it's a promise. We're proud to serve customers around the world with care, transparency, and reliability. Please find all details regarding shipping and delivery below

Order Processing

Each order is thoughtfully packed and prepared within 1–3 business days. You will receive a confirmation email once your order is placed, followed by a shipping notification with tracking details as soon as it leaves our hands.

Note: During peak seasons or promotional events, processing times may be slightly extended

Lost, Stuck, or Delayed Packages

We stand by your purchase until it reaches your doorstep. If your package seems delayed or lost, reach out to us within 30 days of the expected delivery date. We’ll do everything we can to locate your order or send a replacement if needed

A Note from Us

We’re committed to making your experience exceptional — from the moment you place your order to the moment it arrives. Thank you for trusting Collezione Viva